Shipping & Returns Policy

Shipping Domestic

We currently ship throughout Trinidad & Tobago & Worldwide! Shipping in Trinidad and Tobago will take approximately 5-7 business days with our local carrier TTPOST at a flat rate of $30TTD for up to 25kg. Shipping international takes approximately  2-3 business days and the price varies based on your Country and the weight of your order, this will be calculated during checkout.

Return & Refund Policy

Thanks for shopping at www.cgacaribbean.com. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 14 calendar days to return an item from the date you received it. Return requests must be made via email to hello@cgacaribbean.com or contact 1(868) 221-3555
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase included.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. The return address is printed on the box your order was delivered in (#25 Jogie Road, Barataria)

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Cancellations

Order Cancellations must be made within 24hrs of purchase. Cancellation requests must be sent via email to hello@cgacaribbean.com or contact 1(868) 221-3555